About Cancellations

You may cancel ongoing services at any time and for any reason with 15 day cancellation notice by sending an email to your main point of contact and/or cancel[at]adwolvesmedia.com

We do not pro-rate any services.

About Refunds / No Refunds

Once we have begun service or labor on your project, we do not issue refunds for any reason.

All services are offered at the client’s own risk: no guarantees, no refunds, no exchanges, no credits.

Once you have spent money for ads on Google, Bing, or any other paid platform, you will almost certainly never see that money again, for any reason, no matter how compelling or justifiable your case may seem.

Do NOT spend any sum of money, if you cannot afford to lose it entirely with no return, results, revenue or profit of any kind.

Disclaimer of Guarantees & Expected Results

We absolutely do not guarantee results in any way.We absolutely do not guarantee results in any way.Most professional marketers and marketing agencies do not guarantee results.

To rephrase a quote from Frank Kern:

“Your results will vary and depend on many factors … All business entails risk as well as massive and consistent effort and action. If you’re not willing to accept that, please DO NOT [sign up with us for marketing services]”

Google forbids us from guaranteeing ranking or listing results and discourages users from working with agencies who provide guarantees. For an example, see Google’s statement in this article which says “Beware of SEOs that claim to guarantee rankings“. The same principle applies to all other entities, ad platforms, publishers, and services. We can’t offer guarantees in an auction-based system that fluctuates placement over time. Competition changes from one day to another.

In this article on Forbes, the author correctly writes in point #5 about the agency: “Making guarantees about something you cannot control carries inherent ethical problems” and about the client: “If you have to ask about a guarantee, you probably aren’t ready to be a client because you aren’t financially stable enough to make the investment” “Potential clients seeking guarantees raise two major red flags: a. their own credibility b. the nature of your relationship with them.”

In short, we are in the business of working with our clients to improve their revenue and profitability, but we can’t control everything.

Examples include, but are not limited to:

  • We can’t force Google, or any other ad platform or publisher to list or show your ad in any particular position, rank, or order
  • We can’t make people see, notice, view or watch your ad, listing, offer, services or product
  • We can’t compel people to like your ad, listing, offer, services or product even if they do see it
  • We can’t make them click on the ad or the link if they see or like it
  • Once they click, we can’t make them like your website or anything they see on it
  • We can’t prevent them from leaving your website
  • We can’t make them accept your offer, product or service in any way, including opt-ins, calls, contacts or purchases, even if they have seen it and liked it
  • Most importantly of all, even if someone gets this far, and likes and wants whatever you have to offer them: we can’t make them pay you

As this article by Martin Zwilling states “Marketing is fraught with risk, but playing it safe or no marketing is the ultimate risk“. Do not place orders or engage in or pay for services, activities projects or orders if you cannot reasonably afford them and/or cannot tolerate the loss of your funds or the failure of your expected results and/or expected “ROI”.

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